DELIVERY & COLLECTION
Information about delivery and collection of pieces purchased from our shop.
Please contact us before ordering if you would like to discuss transport, access or collection arrangements.
DELIVERY
Delivery arrangements depend on the piece and its destination. Please contact us with the item you are interested in and your delivery postcode so we can confirm whether delivery is available, together with the cost and estimated timing, before you order.
ACCESS & MEASUREMENTS
Please check the dimensions listed on the product page and measure any doorways, corridors and stairs the piece will need to pass through.
When enquiring about delivery, please let us know about steps, upper floors, restricted parking or narrow access so that suitable arrangements can be discussed.
DELIVERY CONCERNS
If your piece arrives damaged or there is a problem with your delivery, please contact us as soon as possible with your name, order number and a description of the issue.
Photographs of the piece and any packaging, where available, will help us understand what has happened and arrange the next steps.
COLLECTION FROM THE WORKSHOP
To arrange collection of a shop purchase, please contact John to agree a suitable date and time before travelling.
Unit 2B Lazarus Court
Rothley, Leicester
LE7 7NR
ARRANGING COLLECTION
Please bring a suitable vehicle and protective blankets or other materials to keep your piece secure during transport.
If you have any questions about the size of the piece or assistance with loading, please discuss these with John before your visit.
UPHOLSTERY, RESTORATION, & BESPOKE WORK
Collection and delivery arrangements for commissioned work are discussed separately as part of your project. Please contact John to discuss your requirements.
CONTACT
johnbarrattupholstery@gmail.com
07850 130015