PRIVACY POLICY
This privacy policy explains how John Barratt collects and uses personal information when you visit this website, contact us, purchase a piece or discuss a commission.
Last updated: 14 October 2026
WHO WE ARE
John Barratt is responsible for the personal information used to run this upholstery, restoration and cabinet-making business.
You can contact us about your information at:
johnbarrattupholstery@gmail.com
07850 130015
Unit 2B Lazarus Court
Rothley, Leicester
LE7 7NR
INFORMATION WE COLLECT
Depending on how you interact with us, we collect:
• Your name, email address and telephone number.
• Billing, delivery and project addresses.
• Order details, payment confirmations and correspondence.
• Project requirements, measurements, photographs and drawings you provide.
• Technical information collected through the website, such as your IP address, browser information and cookie preferences.
We receive information directly from you and, where relevant, from our website, payment and delivery providers.
HOW & WHY WE USE YOUR INFORMATION
We use your information to answer enquiries, prepare quotations, fulfil orders, carry out agreed work and arrange delivery or collection.
Where this is necessary to provide a quotation you have requested or fulfil an agreement with you, our lawful basis is taking steps towards, or performing, a contract.
We retain information required for accounting, tax and other legal duties on the basis of legal obligation.
We also use relevant information for our legitimate interests in managing correspondence, providing customer support, protecting the business against fraud and handling disputes. We consider your rights when using information for these purposes.
Where we rely on consent, you can withdraw it at any time by contacting us. This does not affect the lawfulness of earlier use.
Some information is necessary to provide a quotation, process an order or deliver a piece. If you do not provide it, we may be unable to fulfil your request.
SHOP ORDERS & PAYMENTS
Our website is hosted on Wix. When you make an online payment, your payment details are processed by the payment provider used at checkout.
We receive the order and transaction information needed to manage your purchase. Please do not send card details by email or through our enquiry form.
SHARING YOUR INFORMATION
Where necessary, we share relevant information with:
• Wix and providers supporting our website and communications.
• Payment providers processing transactions.
• Delivery providers arranging transport.
• Accountants, professional advisers and authorities where required.
We share only the information needed for the relevant purpose. We do not sell your personal information.
INTERNATIONAL PROCESSING
Wix uses international infrastructure, so information processed through our website may be handled outside the UK, including in Israel and the United States.
International transfers must have appropriate legal protection, such as an applicable adequacy decision or approved contractual safeguards. You can contact us for information about the safeguards relevant to your data.
HOW LONG WE KEEP YOUR INFORMATION
We determine retention periods according to the purpose of the record, applicable accounting and tax requirements, and any need to handle ongoing work, complaints or legal claims.
Enquiry correspondence is reviewed when the enquiry is resolved. Order, invoice and project records may need to be retained for longer to meet these requirements.
Information that is no longer needed is deleted or anonymised.
PHOTOGRAPHS & PROJECT INFORMATION
Photographs, drawings and measurements supplied during an enquiry are used to assess, quote for and carry out the work you request.
We will ask your permission before publishing photographs that identify you or show the interior of your home for our portfolio or marketing.
COOKIES
Our website uses cookies and similar technologies to support its operation, including security and shopping functions.
Any optional analytics or advertising technologies used on the site will be explained in our cookie information, together with the choices available to you. Where consent is required, these technologies will only be used after you agree.
You can also manage cookies through your browser. Blocking some cookies may affect how the website works.
YOUR RIGHTS
Depending on the circumstances, you may ask us to:
• Provide access to your personal information.
• Correct inaccurate or incomplete information.
• Delete information.
• Restrict how information is used.
• Provide certain information in a portable format.
Where processing is based on consent, you may withdraw that consent at any time.
To make a request, contact johnbarrattupholstery@gmail.com. These rights are subject to conditions and exemptions under data protection law.
YOUR RIGHT TO OBJECT
You have the right to object to processing based on legitimate interests for reasons relating to your particular situation.
You can object to the use of your information for direct marketing at any time.
QUESTIONS & COMPLAINTS
Please contact John if you have a question or concern about how your information is used.
You also have the right to complain to the Information Commissioner’s Office:
ico.org.uk/make-a-complaint/
CHANGES TO THIS POLICY
We may update this policy when our services or data-handling arrangements change. The date at the top shows when it was last updated.